Refund Terms and Conditions

Refund Eligibility: Refunds are applicable under certain circumstances and are subject to the terms and conditions outlined herein. Refunds are only available to students and their guardians who have paid for school services through our website.

Request Submission: To request a refund, the student or their guardian must submit a written refund request to the school’s administration. The request should include the student’s name, contact information, and a clear explanation of the reason for the refund request.

Refund Window: Refund requests can be made within 30 days of the initial payment date for the respective service. No refunds will be processed beyond this 30-day window.

Approved Refund Situations: Refunds may be granted in the following situations:

Duplicate Payment: If a student or guardian has accidentally made a duplicate payment, the excess amount will be refunded.

Overpayment: In cases where the payment exceeds the cost of the service, the excess amount will be refunded.
Service Cancellation: If a paid service is canceled or not provided, a refund will be issued for the unused portion of the service.

Refund Processing Time: Refunds will be processed within 30 days of receiving the refund request, provided that it meets the eligibility criteria. The refund will be made through the original payment method.

Non-Refundable Fees: The following fees are non-refundable:

  • Application Fees
  • Registration Fees
  • Administrative Fees
  • Book or Material Fees (once the materials have been issued)

Refund Denial: Refund requests that do not meet the eligibility criteria will be denied. These include but are not limited to:

  • Change of Mind
  • Voluntary Withdrawal from the Service
  • Violation of School Policies Resulting in Service Termination

Appeals: If a refund request is denied and the student or guardian disagrees with the decision, they may submit an appeal in writing within 15 days of the denial. The school administration will review the appeal and make a final decision.

Contact Information: All refund requests and appeals should be submitted to the school’s administration office at Survey Nos, 983,985,988 Ameenpur (V). Patnacheru (M), Medak district, Beeramguda Raghavendra Colony, Phase 2, Patancheru, Hyderabad, Telangana 502032.

By making a payment through our website, you acknowledge that you have read and agree to these refund terms and conditions. The school reserves the right to amend these terms and conditions without prior notice. Any changes will be posted on the school website.

Please ensure you carefully review these refund terms and conditions before making a payment.

 

 

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